A native of the Washington DC Metropolitan area, Michon serves as the Strategic Initiatives Program Lead for the Office of Information Technology (OIT) for the Department of Employment Services (DOES). She was instrumental in working with management to redesign, what is now, the agency’s compliance unit. In her role as Strategic Initiative Lead for OIT, she has also been instrumental as one of the IT design architects for the deployment of customer-facing technical solutions within the agency’s American Job Centers (AJC). She has an extensive background in academic instruction; training and development; and project management with government, nonprofit and educational organizations.
Michon holds a Bachelor of Arts degree in Speech Communication and a Master of Arts degree in Intercultural Communication–both from Howard University in Washington, DC. She has also completed all coursework and comprehensive exams toward a doctoral degree in Intercultural Communication from Howard University. Michon has over 20 years of education and experience in the fields of human communication and mass media; project management; community relations; and compliance.
Michon’s expertise in these areas has allowed her to work in a variety of contexts ranging from academic institutions to law enforcement agencies. Maintaining such a wide range and scope allows her to provide a unique skill set for all organizations. Her professional positions include: Professor at Prince George’s Community College; Community Relations Specialist/Public Affairs at Prince George’s County Department of Corrections; Public Affairs Specialist & Compliance Manager at the DC Department of Corrections; Public Relations/Development at Christian Brothers Conference; and Transportation Security Specialist at the Transportation Security Administration.
Michon has used Strategic Doing to train over 700 local government employees and contractors which in turn helped the agency re-define its approach to navigating complex problems and designing a landscape for “attainable and doable” actions that met specific desired outcomes.
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Listing Title: Hicks, Michon